Legal
Privacy Policy
What this website collects, why, and what you can ask us to do about it. Written to be readable rather than defensive.
Last updated: 29 July 2026
In short
We collect only what you send us through the contact form or by email, we use it only to reply to you, we do not sell it, and this site sets no cookies and runs no analytics or tracking scripts.
Information we collect
We collect the information you choose to send us. If you use the contact form, that is your name, work email address, and optionally your company name, together with the project type, project stage, budget range, timeline, and the project summary you write.
If you email us directly, we receive whatever your message contains, including your email address and any details you include.
This website does not use analytics, advertising, tracking pixels, or third-party embeds, and it does not set any cookies of its own.
Why we use it
We use the information you send for one purpose: to respond to your enquiry and to discuss possible work with you. That may involve replying by email, asking follow-up questions, and preparing a proposal.
We do not sell your information, and we do not add you to a marketing list or newsletter on the basis of an enquiry.
Hosting and technical logs
This website is served as static files by Cloudflare Pages. Like any web host, Cloudflare processes technical request data — such as IP address, browser user agent, requested URL, and timestamp — in order to deliver pages and protect the service from abuse. That processing is carried out by Cloudflare as our hosting provider under their own terms.
We do not combine this technical data with contact enquiries, and we do not use it to build a profile of visitors.
Contact form processing
Contact form submissions are delivered to us through a form-handling service configured for this site. That provider processes the content of your submission solely to deliver it to us. If you would prefer not to use a third-party service, please email us directly instead.
The form includes a hidden anti-spam field. It is not visible to you, is skipped by keyboard navigation, and exists only to detect automated submissions.
How long we keep it
We keep enquiry correspondence for as long as it is useful for the discussion it relates to, and for a reasonable period afterwards for our own records. If a project goes ahead, related correspondence is kept for the duration of the engagement and any period required for legal or accounting purposes.
You can ask us to delete your enquiry at any time and we will do so, unless we are required to keep it.
Your rights
Depending on where you live, you may have the right to request a copy of the personal data we hold about you, to have it corrected, to have it deleted, or to object to how we use it.
To make a request, email contact@solvexasystems.com from the address you contacted us with, or include enough detail for us to identify the correspondence. We will respond within a reasonable period.
Security
This site is served over HTTPS, sets restrictive security headers, and loads no third-party scripts. Enquiry correspondence is held in access-controlled email accounts.
No system can be guaranteed completely secure. Please do not send passwords, API keys, or other credentials through the contact form or by email.
Children
This website offers business services and is not directed at children. We do not knowingly collect information from anyone under 16.
Changes to this policy
If we change how we handle information, we will update this page and change the date shown above. Material changes will be reflected here before they take effect.
Contact
Questions about this policy, or about information you have already sent us, can be sent to the address below and we will answer them directly.
contact@solvexasystems.com